Client Helpdesk

Connect - Devices

• Floor Plans
• Faults
• Devices

Smart Security Platform

• Occurrences
• Create a Smart Security Platform login
• Request an Additional Property
• Using the Mobilisation Tracker: A Comprehensive Guide
• Property Calendar
• Live Officer Tracking

See all 26 articles

Connect - Key Boxes

• How to operate the Key Box
• Types of codes
• How to login
• Adding a user
• Assign a code
• Resend a code

See all 7 articles

Service Types

• On Demand Services

Terms and Conditions

• The Standard Service Plan
• Connect Terms and Conditions

Smart Access

• Pre-Survey
• Additional charges
• Using a One Time Access Key

Other

• Kirby Street Board Room Tech
• Overview of Business Client Terms and Conditions
• Overview of Home Client Terms and Conditions
• Sending us keys

API

• Book an alarm call using our API