Request an Additional Property

If you want to add additional properties to your portfolio you can do so directly in the Smart Security Platform.

1. Sign in to the Smart Security Platform (if you don't have a login yet, create an account here).
2. In the menu on the left hand side expand the "Properties" section and you should see an option for "Add new property"
   
   

       1. Once you've clicked on "Add new property" a form will open up, you will need to either Internal or             External checks then click "Add Property".

1. You will then need to select which services you require on the property. You can select multiple options and at least one service must be selected. Please note: All sites will have keyholding and alarm response included as standard, but you can select one or more additional scheduled services to occur regularly at your property. You can always add services later or request them on an ad hoc basis.
2. You will then need to complete each required field before the form can be submitted. Your "Property name" should be the description of the property we will hold keys for and will appear on your contract agreement (e.g., The Keyholding Company HQ, Farringdon). You can also add a quick reference in the "Your ref 1" and "Your ref 2" fields to be used on POs and invoices.
   
   
3. When adding the property address / postcode, you can mark the entrance to your property.
   
   • Moving the pin on the map - move the pin on the map to the required location
   • what3words location - Using your what3words, update the what3words location removing the ///
   • Add coordinates - add the known coordinates of the entrance
     
     
4.  Next under "Property Information" you will need to enter your current security procedures in order for us to facilitate any emergency callouts. You will need to enter things like door codes, gate codes, and any alarm system information such as how to activate/deactivate the alarm and contact numbers.
5. Finally, add emergency contacts and job report recipients into the final two fields. Emergency contacts will be used in the event of an alarm call or if we need to speak to anyone urgently. The job report recipient(s) will receive any automatically generated job reports once a job has been completed against the property.
   
   
6. Once the form has been submitted this will go over to our Mobilisation team, they will start to make the necessary arrangements to bring your new property onboard and will be in contact if any further information is required and to book a site survey.