You can add a note to a job in the Smart Security Platform. Use a note to tell the attending officer about something you need them to do or be aware of whilst they are at your property, for example checking a specific door, or being vigilant of someone on site.
- Sign in to the Smart Security Platform and go to the View jobs page.
- Find the job you want. If needed, use the search bar to search by property, address, service or officer, or click Filter.
- Click the three dots (...) next to the job, then select Job information.
- In the Notes section, click Add new note.
- Type your note for the officer in the Note box.
- Click Add note.
A Note added message will confirm that your note has been saved. The note will then show in the Notes section of the job, with the date and time it was added.