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  1. The Keyholding Company
  2. Service Partner Helpdesk

Service Partner Helpdesk

Chase Mobile Application

  • Change to Chase Mobile App login screen
  • Viewing the job menu within a job
  • Completing a guarding shift
  • Calling us about a job
  • Viewing job notes
  • Viewing the job flow before you start it
See all 13 articles

Chase Web Portal

  • Putting jobs onto a route via rules and conditions
  • Creating a route
  • Real-Time Notifications in Chase
  • Accepting & declining a site survey
  • Amending and viewing AIs
  • Amend your service areas
See all 17 articles

Services, Contracts and SLAs

  • Chase usage penalty
  • SLAs
  • Service Descriptions

Guarding

  • Guarding Site Survey
  • Introducing eDOB: Smarter Site Occurrence Logging in Chase
  • SVR - Guarding Site Visits Reports
  • Point of Work Risk Assessment (POWRA)

Other

  • How to Read Your Smart Meter - Other Suppliers
  • How to Read Your Smart Meter - British Gas Installed
  • Emergency Lighting & Fire Alarm Testing
  • Generic emergency guarding AIs

Smart Devices

  • Generating Smart Key Box Code
  • How to change a battery
  • How to activate a smart lock
The Keyholding Company