1. Login
2. ‘Services and Partners’ and then ‘Service Partners'
3. Double click on your Service Partner name. This will open your ‘Partner management’ screen.
4. Select the 'Users' tab and then click 'Create'
5. Fill out all of the required information.
- The 'Login' field should be unique to you.
- To keep things simple, we use a standard login format - The first letter of the Operative’s first name, the first two letters of the operative’s surname and then your Service Partner reference. (this can be found at the top LH corner of the screen) Logins must be entered in CAPTALS. (example ‘MDU111’)
- The 'Role' specifies whether they have access to only the mobile app, or the mobile + web application.
** Please note, you will need to enter a password that contains a minimum of 8 characters, upper & lowercase, and a non-alpha numeric character.