In order to complete certain job types there are a number of actions you may come across:
Take Photo:
On certain job workflows you may be required to take a photo of a certain point of interest to the client. You will be prompted to do this with an action button, once the photo has been captured you would simply press 'Completed'.
Complete Key Audit:
You may be prompted to complete a key audit for keys held at a certain property. This will happen every 90 days and is to minimise any disruption to service.
Finishing Jobs:
You will need to ensure you are within the geofence of the client's property in order to complete the job workflow, if you are outside of this area e.g completing a previous job when you arrive at the next job you will be presented with the following warning
Make Phone Call:
You may be prompted to make a phone call to either the client's control room or TKC, to do this you would press the 'Open Dialler' button, if the workflow has the phone number embedded you won't need to enter any further information, simply press the call button.
POIs:
There are now 2 POI actions, 'Add POIs' and 'Check POIs'. Check POIs will just ask you to record and check the point of interest and usually take a photo. Add POIs however will now enable you to record your own POIs for future jobs:
Site Survey/Signature
A site survey job will now require both a key audit and a signature from the surveyor and the client to be captured within the workflow: