Assigning a Fob to a User

If you wish for a user to access Smart Locks with a fob rather than using the app you can do this at the time you are registering that person on the portal as per How to Create a New User and enter the fob details into the FOB ID field.

If you need to add a fob to an existing user;

• In the left hand menu under Smart Access navigate to Device Users

• Select the user you wish to have access to a fob and click Edit

• You can either click on the camera icon if you have access to a webcam on the computer you are using and scan the QR code on the fob, alternatively you will need to enter the long number that appears at the bottom of the fob.

• Ensure all of the other details are correct and click OK. The user will now be able access all of the locks that you have given them permission to using a fob in the same way as they would using the mobile app.