- Sign in to the Smart Security Platform using your email address that is registered on our platform as your username
- Using the menu on the lefthand side navigate to 'Property' and in the sub-menu 'Device Details'
- Under 'Devices' in the main window click on the door that you require to remotely activate, this should go red.
- The 'Activate Lock' button should no longer be greyed out allowing you to remotely activate this lock. Please allow a few seconds for the remote activation to take place.
- The Smart Lock user will see the lock flash green, they can then turn the lock and open the door.
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