Introduction

The Keyholding Company use Microsoft Teams as their video conferencing platform.  Microsoft Teams meetings are sent out by Outlook and can be accessed even if you don't have Microsoft Teams installed.  Please follow the below instructions about how to join video conferences from a computer or mobile phone.

Joining a Teams video conference call through your computer

You can join a Teams video conference using multiple methods.  If you have Teams installed, it will automatically try and use that which is the preferred method.  If you don't have Teams installed, you can use the web, which is what some of our customers/clients might have to do.  Below are the instructions on how to join a conference call using both options.

Joining using Teams

1. You will have a meeting invite in your Outlook Calendar, click on the meeting and in the body there will be a meeting link.  Click on Join Microsoft Teams Meeting
   
   
2.  This will automatically open Teams Desktop App.  Make sure your audio and video are enabled and then click Join Now

 Joining using Web Browser

1. You will have a meeting invite in your Outlook Calendar, click on the meeting and in the body there will be a meeting link.  Click on Join Microsoft Teams Meeting
   
   
2. This will open up a web browser and provide the below page, click on Join on the web instead
   
   
3. Allow if it asks you to accept your video and microphone
4. Type in your name
5. Make sure your audio and video are enabled and then click Join Now

Joining a Teams video conference call through your phone

You can easily join a Teams video call using your mobile phone just by installing Microsoft Teams app.  The Microsoft Teams application is free of charge.
Please follow the below instructions.

1. Before the video call is scheduled, visit your App store on your phone, search for Microsoft Teams and install the app.
                                                    
2. The Keyholding Company send out all video conference calls out as meeting invites. Navigate to your emails and find the email from The Keyholding Company.  In the body there will be a meeting link.  Click on Join Microsoft Teams Meeting
   
   
   
   
3. Once you have clicked on the link, it will automatically open up the Microsoft Teams app.
4. Click Join as a guest
5. If it asks, allow the app to use your Microphone and Video
6. Type in your name and click Join Meeting
7. You will then be in the meeting with a staff member from The Keyholding Company.  Your application will have the below options while in the call.